Amazon Giveaway: Frequently Asked Questions

1. Do I need an account to enter?

Yes, you will need to have one or create an account to enter. You may also need to have or create a Twitter account to enter if the host has chosen that requirement.

2. How do I enter a giveaway?

When you find a link to enter a giveaway, simply click and follow the instructions on the page. You may be required to follow a Twitter account, follow an entity on Amazon, or watch a brief video, and then simply tap the box to open and see if you win.

3. Does it cost me anything to enter?

No. No purchase is necessary to enter or win.

4. How do I know there are prizes still available?

If you are able to enter a giveaway, prizes are still available. New entrants will not be accepted after all prizes are claimed, and instead a ‘Giveaway has ended’ message will be displayed.

5. How do I know what the prize is?

The prize is clearly displayed on all landing and entry pages. Tap the prize to open the product detail page to learn more about the item.

6. How do I know if I have won?

You will find out immediately after tapping the box if you are a potential winner. To claim your prize, you then need to confirm an eligible shipping address for physical prizes, and potentially provide tax identity information, within the period indicated. You will receive a confirmation email to the email address associated with your account once your prize is claimed.

7. What is an eligible address for physical prizes?

In order to claim physical prizes, winners need to confirm a shipping address in the 50 U.S. states or District of Columbia. This must be a street address and excludes P.O. Box addresses or Amazon Locker delivery. If the value of all prizes in the giveaway exceeds $500 then addresses in Rhode Island are not eligible.

8. Will I be asked for my Social Security number?

You may. If you win higher value prizes or if other circumstances apply, you may be asked to submit your tax information to Amazon for tax reporting purposes. Your information will be verified with the IRS via Amazon's secure system and verification will only need to be completed once per customer. This information is not shared with hosts. You will need to complete this in the time indicated to claim your prize, otherwise the prize will be forfeited.

9. How will I get my prize and how long will it take to receive it?

Amazon will deliver your prize. Physical prizes will be shipped directly to you. It will be sent by either Standard Shipping or FREE Shipping. You can find general shipping information in your Amazon. You will not receive specific tracking information for this package. Digital prizes like eBooks will be sent directly to your Kindle library.

10. What do I do if I won a prize but it was damaged when it arrived or it never arrived?

Contact Amazon Customer Service and have your prize confirmation email handy. They will help you get a replacement. Do not contact the host.

11. Can I return or exchange my prizes?

No, all prizes are final. If you do not want it, we suggest giving physical prizes to someone else who would enjoy it. Digital prizes cannot be transferred.

12. Can I win a digital prize that I already own?

No, if you already have a digital title in your library you will not be able to enter the giveaway because you cannot own multiple copies.

13. Where can I learn more about Amazon Giveaways?

Watch this short video and visit Amazon Giveaways.

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