Shipment will take 3 - 5 business days. Note: US territory only
3.8 x 2.1 x 1.1 inches
Works great. Thank you.
Works fine, not issues, it's a plus to the cell phone. Thanks.
Love it. I recommended it to 2 friends who purchased 1 for themselves
Thank you so much
Got to have item.
Cool as s**t device. got to have item. I put a 128GB card in it and have a portable flash drive with benefits...
Does so much for so little money, perfectly portable, no more need to bring my laptop along...
I bought this to use on the go when taking drone photos and videos. I usually bring a laptop to transfer files from an SD card to backup important pics and to clean off the SD drive so I can free up space for more stuff but after finding this little guy no more need for the laptop. It’s easy to setup (only takes 5 minutes) and the app (file hub plus) is decent and works well. There’s a full size USB port on one side and on the other side is an SD slot which also accepts micro sd. All you have to do is connect to the FileHubs broadcast network (just like you were connecting to a wireless network) and then open the app. Once in the app you can view files on both a connected USB hard drive and an SD card and can also transfer files to and from. I use my iPad (through the FileHub plus app) to backup all the pictures and videos on my micro sd card straight from the card to the drive. I can also transfer any of the pictures and videos wirelessly from the card to my iPad. It’s small enough to fit anywhere and also doubles as a WiFi extender and router (I don’t use it for that). It has its own internal battery that recharges by a usb cable and once charged can be used to recharge your phone, tablet or any other usb rechargeable device. It’s really a jack of all trades device and for what I paid I couldn’t be happier. I LOVE MILO!!
The questions and answers below were created by Amazon customers, who are not affiliated or in any way officially connected with RAVPower. Please follow their advice at your own discretion.
1.How to reset the filehub?
A: Please make sure the filehub is powered on. Wait a moment, then the blue LED is solid, then use a needle pin to press the reset hole for more than 10 seconds, maybe 15 seconds, then you will see the wifi LED blinking for a while. It means the reset is successful..
2.Can you store iTunes music files on it and stream them to an iPhone?
A: Please note:Due to the limitation of the Apple iOS system, you can ONLY access the Photos folder on your iPad/iPhone; Filehub is currently unable to sync with media files stored in iTunes to USB storage devices due to digital rights management (DRM)..
3.If your phone went into sleep mode, the transfer would fail?
A: Please just update the firmware to the newest version.
You'd better keep it full power and then download the file of new firmware via Android device or Mac, Windows. But for iOS devices, due to protection of Apple company, it can not.
Please download the file of firmware on your phone, tablet or PC, and plug a USB drive or sd card in the item that is just acted as a temporary storage for filehub.
And I am attaching a guide PDF here. The file has been unziped, you do not need to unzip it again.
If the firmware update has any problem, here are the tips you can check:
#1, Make sure you download the firmware to your phone or PC’s local storage, not in your SD card or Hard drive.
#2, Change another web browser to try, like firefox or google chrome.
#3, Please check the file’s name is “fw-7620-WiFiDGRJ-RAVPower-RP-WD03-2.000.050”, if it's not, just change it to the same name..
4.How DLNA works with a smart TV?
A: #1, Turn on the filehub, connect your phone/tablet and smart TV with the filehub's wifi.
#2, Move the files you want to stream to your smart TV to the "share" folder.
#3, Insert the chromecast into your smart TV's USB port. Finish the settings of the chromecast in your phone/tablet. Please note the chromecast only works with android system.
#4, Open a video in the filehub plus app and stream it to your smart TV.
Here is a video guide:
5.How to authorized the RP-WD03's mac address in your AP?
A: Our device has two MAC address, one for LAN port , the other for WAN port.
MAC address in the Network Settings->Wi-Fi & LAN dialog is used for LAN port .
The customer should use the WAN port MAC address.
For example,MAC address in the Network Settings->Wi-Fi & LAN is 00:1C:C2:09:20:20,
then the user should set Apple AirPort Extreme as 00:1C:C2:09:20:21.
6.Since there is only one USB port, can you use it to connect a USB Hub so you can have multiple USB connection to connect and transfer file between (1) USB portable HD and (2) USB card reader?
A: Yes, you can. You can use a hub to connect more than 2 storage devices.
But I recommend you our hootoo hub, because other hub may have the compatible problem.
7.The video playback will freeze very frequently and the system will disappear from the menu?
A: If the filehub plus app can't work normally with your phone/tablet, please try these 2 apps:
Filebrowser for IOS system:
ES File Explorer for android system:
8.When log in the filehub plus app, it says " The device is offline. Please check the device and network connection. "
A: Please reset the filehub to try.
Please make sure the filehub is powered on. Wait a moment, then the blue LED is solid, then use a needle pin to press the reset hole for more than 10 seconds, maybe 15 seconds, then you will see the wifi LED blinking for a while. It means the reset is successful..
9.If your hard drive, SD card or USB stick is MAC formatted, what you can try?
A: Please formate your storage devices to be exFAT file system to try. The exFAT can work with both windows and MAC system.
Formattnig guide :
10.How to update the firmware?
A: Please download the firmware from our website here (Download > Software):
Then unzip the rar package. There is a pdf guide in it..
11.How the filehub work with a windows 10 or PC?
A: Please download the software for a windows 10 (it's only for windows 10) or a MAC from our wesite ( Download > Software):
Here is a pdf guide baout how to use it:
12.The transfer option in the newest version filehub plus app is missing?
A: Please note we did a little change on the new app, the "transfer" button is replaced by the "copy", "cut" and "paste" buttons under the tool icon list.
#1, Choose the files you want to transfer
#2, Click "copy" or "cut" under the tool list
#3, Go to the folder where you want to transfer the files to
#4, Click "paste" under the tool list, then the files will be under transfering. Click the page button, you will see the transfering progress.
If the copy button doesn’t work, please just uninstall and reinstall the app to try..
13.Many hotels's network has a login page asking for a user name and a password, then how to bridge the network with the filehub?
A: 1. How to access hotel internet connection which will redirect to admin page?
Please don't let the program load the hotel login/authentication page, but rather, input
the url hotel website: www.holidayinnexpress.com (for example)
2. How to access the hotel wifi network (which has a login or authentication
- ask hotel front desk to get the wifi user name and password of your room
- connect your phone to Filehub, login its webend 10.10.10.254
- setting -> internet -> wireless access -> scan -> select your hotel's wifi name (SSID),
leave the password empty, save.
- open another page on your phone browser, the hotel restrict page pops up, login with
the username & password you asked from front desk
- your Filehub 's mac address has been registered by hotel wifi system, then your other
devices could access the network bridged by Filehub.
(clear your browser cache if it failed to connect at the first time)
When you are trying to authorize the Filehub device (once per 24hours in most USA
sometimes your mobile device will refuse to find the authorization page through the
The easy fix is to connect to the hotel WiFi directly and open the hotel authorization page
on your mobile.
Then connect back to the Filehub WiFi and refresh the Authorization Page.
This will force the Filehub ID to authorize and should get you connected to the internet
14.The filehub can't read your hard drives or SD cards?
A: Please note the filehub does not work with Mac formatted hard drive. Please check if your storage is MAC formatted, if so, please try to format it into exFAT file system which works with both windows and MAC.
If it's not your storage devices' formatting problem, please reset the filehub to try. If it still does not work after the reset, please update the firmware to try:
Please download the firmware from our website here (Download > Software):
Then unzip the rar package. There is a pdf guide in it..
15.When updating the firmware, get the error massages?
A: If you got the message "no available space", please plug a USB drive or sd card in the item that is just acted as a temporary storage for filehub.
If you got the message "Wrong File Format", please check the file's name. The firmware original file name is "fw-7620-WiFiDGRJ-RAVPower-RP-WD03-2.000.050", if your file name is "fw-7620-WiFiDGRJ-RAVPower-RP-WD03-2.000(41).050", then it won't work..
16.What is the type of filehub's WPA?
A: It's Personal (WPA-PSK) not WPA-Enterprise (WPA-802.1x, RADIUS).
Here is a link about the defference: http://www.tp-link.com/us/FAQ-500.html.
17.The network drops while in the midst of a transfer?
A: #1, Please make sure the filehub and your phone/tablet or PC's distance is not far.
#2, Please make sure the filehub is not in low battery status.
#3, Please update the firmware to the newest version to try.
#4, Please try these two apps, Filebrowser for IOS-https://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8. ES File Explorer for android-http://www.appsapk.com/es-file-explorer/.
18.How to bridge the network?
There are two configuration modes:
1. Wi-Fi is secured, which requires entering a password.
2. Wi-Fi is open, but has an authorization page.
1.Turn on the FileHub
2.Connect your phone to the FileHub wirelessly
3.Open browser and log in 10.10.10.254
4.Settings→ Network Settings → Internet, choose Wireless Access, Click Scan to search for available Wi-Fi connections.
5.Select your wireless network，enter the corresponding password. Click Save.
The FileHub will now connect to the Internet.
Here is a pdf guide: https://www.ravpower.com/media/downloads/Filehub%20plus%20wifi%20bridge.pdf.
19.Can I connect to a hidden SSID with the WD03?
A: Yes, you could. But please be advised that it could not connected to the hidden SSID automatically after the first connection. However, for an unhidden one, the filehub can default connect with it after first connection..
20.What kind of hard drives and SD cards does the filehub support?
A: The filehub WD03 supports windows formatted (FAT16/32, exFAT) USB hard drives up to 4TB and SD/SDHC/SDXC cards up to 256GB..
21.How to change the password of Broswer UI (Admin) or App?
A: 1.connect your wireless device to the filehub.
3.tap on User-> here you can change the PW..
22.How to change the password of SSID/WiFi?
A: 1. Turn on your filehub, find the filehub's SSID (filehub-XXXX) in the WiFi list of you device, access in with default password “11111111”.
2. Open browser, enter 10.10.10.254.
3. Go to Settings -> Network Settings -> WiFi &LAN -> enter your new password -> Save.
4. Back to you device’s wifi settings, reconnect filehub’s SSID with new password..
23.How can I stream movies which is not mp4 formatted on iphone/ipad?
A: To play more different format video files, we would recommend you to download other compatible apps such as such as GoodPlayer , MX Player and VLC. To choose the 3rd party video player , you can press and hold on a video file on the app 'RAV Filehub', it will pop out a dialog with 3rd party app list for you to select a suitable app to accomplish this. .
24.Can the FileHub be used for IP camera FTP path?
A: Please be advied that it could not be used for IP camera FTP path..
25.What the notice is of the wan port?
A: Please be advised that Ethernet port can only be used as a WAN input port..
26.Why there is only one folders "iphone photos" showing on the App?
A: We are sorry that the filehub could only access the photos on iOS device because of the Protection policy[write/read limitation] - See more at: http://www.ravpower.com/ravpower-rp-wd02-filehub-6000mah-power-bank.html#sthash.i46MBasg.dpuf.
27.what are the limitations for the USB hard drive and SD card?
A: Pleae be adivsed that the fileHub could only support windows file system(Supports NTFS/FAT16/FAT32 formatted disks) but not mac file system.
About the hard drive, the it could support up to 4TB and the SD/SDHC/SDXC up to 256 GB..
28.Why cannot play the movies purchased from iTunes?
A: Videos purchased from iTunes are DRM (Digital Rights Management) protected, so the fileHub could not play them. .
29.Why I can not log in APP/Browser User Interface?
A: At first, you need to connect your device to wifi of filehub via setting (password is "11111111")
And then, log in user interface 10.10.10.254 (via browser)or App.
password:(leave it blank)
If still not work, please reset filehub with a needle-like thing by long pressing for 15 to 30 seconds, and then restart and do as mentioned..
30.Why I can't see any from SD-card or USB-drive?
A: Please help us confirm as below:
1). If the connection between your cell phone and the WiFi "FileHub-XXX" is connected?
2). If the app is the latest one "rav filehub or FileHub Plus" instead of the old version "AirStor"?
3). If the format of your SD-card or USB-drive is mac formatted? Please be advised that the FileHub could only support windows/DOD file systems. However, would you like to try another SD card or USB- drive to see if it works?
4). Did you unlock sd card or select write-protection to sd card?
If still the same, please contact us via support..
31.How to use PC APP for Windows/Mac
A: 1.Download the PC app for Windows/Mac on the RAVpower website.
2.Turn on filehub and then connect your PC to filehub's WiFi.
3.Select "Refresh" if the Filehub doesn't show up
4.If you select "Log In" your browser will open to the "10.10.10.254" site
5.If you select "My Storage":after selecting the filehub,enter "admin" and your SSID password that you created or default password "11111111"
6.Open computer file Explorer and then select the filehub's storage,now you can view and transfer the files from sd card or usb drive on the filehub.
32.Why you couldn't find the latest version of firmware in site?
A: The reason why we deleted the part of firmware, is that some customers can‘t help upgrading their unit mistakenly and then so many customer's device have broken down within upgrading by mistake. Actually, our suggestion is please do not upgrade it if your filehub works well, due to some risks of breakdown within upgrading. If you’d still like to upgrade it or with other reasons, we will send you the latest firmware and instruction via support email, just contact us..
33.Could anyone tell me the actual weight of this model (WD03)? All I can find here is the shipping wieght, and there's nothing more on the RAVPower web Customers are chatting about this View conversation
A: Without any attachment the device is exactly 0.34 pounds or 154 grams or 5.45 oz. I knew my kitchen scale would be useful one day..
34.Do I need to connect this to anything to gain internet access? Customers are chatting about this View conversation
A: Yes the internet! Lol! Not meaning to be fresh.... sorry I could not resist!ð~ This device is not an internet providing device. It creates a wifi hotspot to repeat an internet connection..
35.What is different in WD03 in comparison with WD02? Customers are chatting about this View conversation
A: Wireless WiFi pass-though Range is vastly improved and it was not bad with the 2, I bought a second 3 because of this, with the 2 (and it was fine since you could move it around I got a strong signal around 10 feet. (with passthrough you can watch movies and still get your email and surf connected to the unit, best of both world) With THE 3 I get a strong signal 30 to 40 feet. With the two that was upstairs always plugged in I could not use it downstairs, just barely a signal so I could only use wifi through my wireless router downstairs, now I can connect with a strong signal through the 3 (upstairs) from downstairs and watch a 1080p on a Note 10.1 or Note 8 and still have full wifi access at the same time. .
36.How does it get power? (Does it need to be plugged in? Does it use its own battery for power? Does it get power over ethernet?) Customers are chatting about this View conversation
A: there is a micro USB plug to connect external power source as well as internal battery. Based on workload internal battery can last from 4 hours to 1 day.
37.Does this support USB3 transfer speeds? Customers are chatting about this View conversation
A: Please be advised that the WD03 could only support USB2.0 transfer speed..
38.Can I use it if I am in a place that has no internet? Talk to it directly? Customers are chatting about this View conversation
A: Yes. The device creates its own network as you describe. It only joins the Internet when you provide it with login details in the web interface. Without Internet access, it is simply a local wireless network. Whether you use it on or off the Internet, be sure to change the default network name and security / login details (also via the web interface) so nobody can look up the default settings online and use them to join your device's network. .
39.Does this device transfer files directly from an sd card to a usb hard drive, or do the files have to transfer to a host pc/tablet over wifi and back? Customers are chatting about this View conversation
A: This device has many functions. The only thing I use it for is transferring files from an SD card to my USB 2.0 external hard drive. To accomplish this, you have to connect the SD card and hard drive to the device. You then turn on the file hub and it emits a wifi signal. You then connect to that wifi signal with your phone or tablet. Once connected to the wifi, you open the FileHub Plus app on your phone. (available on IOS and Android) From the app, you can initiate file transfers between the SD card and external hard drive. The followin YouTube video can explain a lot more. https://www.youtube.com/watch?v=vlByiZ23oZw .
40.Can you transfer photos stored in an SD card to your iphone memmory?I'd like to share them through whatsapp or instagram on-site Customers are chatting about this View conversation
A: Dear Jose, Thansk for your question. Please be advsied that you could transfer photos stored in an SD card to your iphone memmory..
41.Does this device work as a hotspot for wifi on the go? Or how does the whole wifi stuff work on this device Customers are chatting about this View conversation
A: It does not have 3g or 4g which is required for Hotspot. It can extend or bridge an existing Internet connection..
42.What is the advantage of using this device to to connect other devices to wifi vice connecting to the main wifi directly? Customers are chatting about this View conversation
A: The main use here is that it is basically a portable router if you are trying to connected devices through wifi with this device. For example you are at a hotel and they only have an ethernet port for internet but no wifi, this portable router will turn that port into a wifi connection other devices will use. That is only one of the ways to use this device. You can also use it to store or offload files off your phone onto a flash drive or sd card. .