Shipping Policy

Shipping Fee

Free shipping on any order.

Shipping Orders

Orders will ship within 3-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed.  Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed.  Orders may be delivered in separate shipments.  All purchases through RAVPower.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to RAVPower as undeliverable. When the carrier returns an undeliverable package to RAVPower, please contact RAVPower to make arrangements for reshipment.
The 13 continental U.S. states will not serve at this time:
Armed Forces - Americas
Armed Forces - Europe/Africa/Canada
Armed Forces - Pacific
Connecticut
Federated States of Micronesia
Maine
Massachusetts
New Hampshire
New Jersey
Puerto Rico
Rhode Island
Vermont
Virgin Islands
Check back as we expand to more regions. 

Shipping Hubs

Orders for The United States:
Most RAVPower.com orders will be processed by Amazon, and shipped directly from Amazon distribution center in California. 
Orders for The United Kingdom:
Most RAVPower.com orders will be processed by Amazon, and shipped directly from Amazon distribution center in West Midlands.
Orders for Germany:
Most RAVPower.com orders will be processed by Amazon, and shipped directly from Amazon distribution center in Berlin. 

Delivery Times

When you place an order on the RAVPower website, you will receive a shipping info email from Amazon. Please check your email address. In addition, you can also check the shipping info through track order.

Standard Shipping

Products shipped via standard service are normally delivered within 3-5 business days after receiving the order.